Policies & Procedures by City or County

Our Policies and Procedures page is where you can find important information like service area, fares, hours of operation and other key details.

To access this information, please click on the ‘Policies and Procedures’ link that is below your corresponding location’s logo. Be sure to click on the correct client city or county as there may be critical differences to note.

You can also access the jurisdictional webpage by clicking directly on the agency logo itself.

City of Coppell resized              Denton County General

Policies & Procedures                              Policies & Procedures                       Policies & Procedures

Coppell Service Area Map


         Little Elm resized             

Policies & Procedures                             Policies & Procedures                       Policies & Procedures

Lake Cities: 

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Policies & Procedures

The Span Commitment

Span Denton County’s transit service is the designated rural public transportation provider for Denton County, Texas. Our transit mission is to provide a continuing, cooperative, and comprehensive rural transportation plan to meet the mobility needs of Denton County residents and other client locations. It is the policy of Span, Inc. that no person shall on the grounds of race, color, national origin, sex, age, disability, or income status be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination or retaliation under any program or activity administered by Span, Inc.

For more information, please see Span’s Title VI Plan here.