A fleet of 30 vehicles provides demand response (by appointment) shared ride services to all ages. All vehicles are equipped with lifts to accommodate people in wheelchairs.
Transportation Services Include:
- Non-emergency medical trips
- Senior Centers
- DFW Veterans Clinics for Veterans
Span provides transportation services in Denton County. Please click the link for more information about fares, services offered, and ridership requirements/ responsibilities. If you have questions about services in your area, please contact our office.
General Transportation Policies and Procedures
Frequently Asked Questions
Do you have a medical condition or a verifiable disability? If so, click YES to fill out the Disability Certification Form.
Span strives to provide the best service to our clients! From time to time, we know there are ways in which we can improve. If you have a complaint about service that you or someone you represent received, please click the button to send us the information. Span is committed to resolving complaints in a prompt and equitable manner. You may also file a complaint over the phone, in person, or by mailing it to us. See below for a downloadable form.
Download copies of our Rider Application Form, Disability Certification Form, and Complaint Form to the right. To fill out forms manually instead of through our online forms, download files and return via instructions listed below.
Once completed, please return the form via email (firstname.lastname@example.org), via fax (940-383-8433), via US Mail or in person (Span, 1800 Malone Street, Denton, TX, 76201).